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Sherri Johnson (00:01.496) All right, well, I am back to Sherri Johnson podcast show and today's guest is so exciting. I met this awesome agent a few weeks ago at a live event and I am so excited because I think if you're listening today, you need AI, you need to understand it better. You need to have a team structure that uses AI to help leverage your time, leverage all these amazing tools you probably don't even know exist. I'm Sheri Johnson, welcome back to the show. And today we're literally talking with Nick Feigley from Harrisburg, Pennsylvania. Hi, Nick. I'm so excited you're here. Thank you. We've got just such a great show planned. And the first thing I want to tell our listeners is tell us a little bit about how long you've been in the business in real estate. You have a team. had Howard Hanna, real estate in Harrisburg. Nicholas Feagley (00:38.078) Hi. Nicholas Feagley (00:41.961) Yeah. Nicholas Feagley (00:54.356) Yeah. Sherri Johnson (00:57.76) my alma mater. so you have been in the business tell us how long, how many houses you're selling and how many people are on your team. Nicholas Feagley (01:06.504) Yeah, so I started back 2019. So going on six years in the industry, prior to that, I did lending. So was always in the real estate world. So I do play that into some of my success because I was in the industry, just not on the sales side of it. total year, you know, To date, we've sold the team 377 properties, a little over that now with this year, about 96 million to about 100 million with what we've done this year so far. Yeah. Sherri Johnson (01:47.224) That is fantastic. How many people are on your team? Nicholas Feagley (01:50.419) We're at eight. Sherri Johnson (01:52.047) Awesome. And what is your average sale price in Harrisburg? a lot. Wonderful. That's a lot of units and I love it. So a lot of success in a very short period of time in sales and real estate. How did you make the switch? What prompted you to go from mortgage to sales and real estate? Nicholas Feagley (01:55.934) about 356. Nicholas Feagley (02:13.684) was tired of living in a box. The mortgage industry is more the corporate industry. I worked for one of the larger corporate, one of the larger credit unions and they were more of the corporate world. And I just, it wasn't a good fit anymore of show up at nine, leave at five, don't answer your phone on the weekend, don't do this, don't do that. And I saw how the real estate world really needed to work. So I was like, you know what, I'm going into the sales. It's better for my life. It's better for my, you know, cohesiveness for what I need. And I don't regret the move. I really don't. Sherri Johnson (02:54.784) No, it doesn't look like it you're doing phenomenally. So that is, that is outstanding. you know, when I met you, I remember being like, my gosh, what are you wearing? And he had these, you know, meta glasses on, with a camera, Ray-Ban glasses. We're going to talk about that, how you use all of these new sort of what typical agents today would be blown away by. Let's first talk about AI and how you've incorporated the AI tools to leverage your time, add remote AI assistance, which is, this is going to blow your mind everybody, but how have you incorporated AI? Let's start at the very basics because a lot of people don't even realize that chat GPT is their first assistant. Can you expand on that and then tell us how you've grown that within your team? Nicholas Feagley (03:52.041) Yeah. So I probably started like everybody has. It was chat GBT and I used it like Google. I would go in and I would ask it a question and I would get an answer and that's what I would do with it. And then I would have it help me rewrite stuff, rewrite property descriptions and stuff like that. So I used it like Google. I used it like Grammarly and I realized that I wasn't using it correctly. I started asking it more questions of what can I have you help me do? So I took it a step further. I started using Sintra, which is 12 AI virtual assistants. I have them all doing different things. They ask me questions every single day, all based around my business. They learn my business. I upload things into what's called the AI brain. Whether it is the Pennsylvania agreement of sale, or if it is the, you know, geez, the, the documents, all of them live inside the brain. Every time one changes, I go in, I delete the old one out. I put the new one in. you know, policies, procedures, all of those things, brights rules, everything lives inside that brain so that when I'm going in there and I'm having it do things for me, it's doing it based off of the information I've provided. When I'm saying it's doing things for me, it manages my emails. It will tell me what emails I did not get to from the day before every single morning at 4 a.m. when I get up, because I'm psychotic. I don't have children. So Aries gets me up every morning at 4am because it's time for breakfast. I it's AI knows so I get up at 4am I feed Aries I open my laptop literally. Cintra is the first thing that pops up and it already knows it has a to do list of here's the emails you did not get to yesterday. It already knows it needs to have that ready by 4am because it's learned my schedule. Sherri Johnson (05:52.748) Yes. Nicholas Feagley (06:15.92) It will also tell me what Facebook comments were left from the day before and what the replies were that it has left for me. Because Cassie will leave replies for me as my customer service assistant. So AI has truly opened up so many doors for me. when I took over with Sintra, which is very new to the market. I think this is only year three that I've had it, maybe going on year four. It's very, very new. I was one of the very first people to have it. I actually had it when it was free. I was one of the people that piloted it with them. I actually still actually have it a lot cheaper than what most people are getting it today. Sherri Johnson (06:54.734) Wow. Sherri Johnson (07:00.291) Okay. Sherri Johnson (07:06.808) Okay. Well, you're, are the, you know, model customer of using it. So I want to go back. I heard you say there's a brain, like the central operating brain of your business, which is all in Sintra and it's pooling information. So it can do the work for you. Now, when you heard everybody listening, when you heard Nick say there are Nicholas Feagley (07:19.38) Mm-hmm. Sherri Johnson (07:35.17) Well, virtual assistants, they're AI assistants. have names. I've gotten along in AI to the point where AI talks back to me in my language and says, you rock Sherry, let's do this, which is how I talk. And so this is so revolutionary guys. And I want just to give them an idea, because people listening are probably like, that costs too much money. I looked at Sintra, it is not crazy. Give them like the general regular pricing that's on their website. It's not, yeah, we're talking about, and you are getting the value of what you would pay someone maybe 45 to $80,000 per person in a real setting. Some of you have teams. Nicholas Feagley (08:07.988) $97 a month. $97 a month. Sherri Johnson (08:26.346) I know your people are valuable. You like having the live person, obviously, when that is the right person, you keep that person. But what can be offloaded to a virtual assistant? And you just mentioned one other cool thing I don't want to go over, not talk about, which is making the comments in your voice on Facebook. And is that also on Instagram? Nicholas Feagley (08:51.08) They don't have Instagram done yet. They have LinkedIn, they have Facebook, but they're constantly adding more because they are a new platform. It is coming. You can make suggestions as to what you want to see next, which is a great feature in settings. You can go and go, this is what I would like to see next. So you can tell them what you would like to see next. And that is what they're going to work on. Yeah. Sherri Johnson (09:13.742) Okay. Perfect. And then is Emmy the email assistant? Nicholas Feagley (09:19.462) EMI, no, I use Vizzi for that. Vizzi is the virtual assistant one. So yes, EMI is your email, but I use Vizzi personally because that's the one that I just started out with. But EMI is technically your email one that will manage your email for you. So yes, that's where your email would technically live, but I personally use Vizzi for that myself. Sherri Johnson (09:21.656) No. Okay. Okay. Sherri Johnson (09:33.452) Okay. Sherri Johnson (09:46.474) And when we say manage your emails, so a lot of you are also like, what does that mean? Well, I use Fixer AI and it's only for my email. It's not doing all virtual assisting for all other things. However, the Vizzi, your AI assistant, do they auto populate drafts for emails for you? So tell everybody what that. means because this is going to save you hours people hours of time. Nicholas Feagley (10:18.942) Yeah. So Vizzi will write as if she's me. She will literally draft an email in my tone, the way I speak. She drafts at my education level. because I've uploaded all of that documentation into the brain, I've given her all of that, that education about myself. I've talked to her. I've taught her who I am. so that that way she knows and she can truly understand how I want her to respond. So when I tell her, okay, I want you to respond to this, she'll be able to respond and then be able to actually act on and do it. So when the email comes up in 4 a.m. and goes, hey, you didn't respond to this yesterday, do you want me to go ahead and draft a reply? I hit yes. she'll show me, you like this reply? I'll go yes or no. If I hit no, do you want me to give you another one? I hit yes, boom, I get another option. Do you like this one? Yes. Or I can go no, but I want you to add this, this, this, and this, and then she adds it in and boom, sends it off. Sherri Johnson (11:37.75) And so how much time do you think between all of this tasks? Are you saving both? want to say saving time, saving money. Nicholas Feagley (11:49.98) God, yes. I maybe only spend five, 10 minutes now with email instead of five, 10 hours. yeah, I'm done with emails by five o'clock in the morning and I don't touch them again until the next day now. yeah. Sherri Johnson (12:08.84) And you know, people are like, my gosh, does it automatically send? Well, no, you can have some on auto reply if you want. You can have some that are going into your draft folder for you to approve that have two different options in them. You just heard that you can update and change the this five minutes to eight hours. So that is huge. And I think not only does this provide you with more time to go on more appointments and do the high dollar producing activities that you want to be doing. We're not bogged down. So many people, agents are bogged down with email and texts and missing opportunities. And I'm assuming that you can set this up that if someone writes an email in about one of your properties, does it have an automatic reply that you've approved that can go to that person to secure an appointment or how do you, do you use it for lead generation and responses, auto responses? Nicholas Feagley (13:06.322) You can, yes. So you can actually even use it on your website as well. So Cassie, your customer service rep can actually be linked through as well so that when auto responses need to be done, they can happen as well. Yep. Sherri Johnson (13:19.672) That just means an agent can respond while they're out showing a house or at a listing appointment. Your virtual assistant, Cassie, in this case, she's sending out the reply you want to go out, hence getting that lead, you know, a response immediately, which we know time kills, you know, everything. Not too much time kills the deal. And so the time saving, which is amazing, are you using this to create marketing or Sherri Johnson (14:00.43) You can take pictures from your glasses. You can respond to email. Let's talk about the glasses actually. Tell us what they are, if you wouldn't mind. Pretend someone knows nothing about these glasses, what they're called, how they work, how much they are, and then what you do with them, because it's so amazing. Nicholas Feagley (14:05.555) Yeah. Nicholas Feagley (14:16.018) Yeah, so I decided to try out the Ray-Ban Metaglasses. So they come in, I'm not a huge Brown fan, they only come in this Brown charging case and there's no other option, but you have to have it because this is how you charge them. Yeah, they have to charge. Sherri Johnson (14:34.008) They have to charge, Nicholas Feagley (14:37.222) but they are Ray-Bans. I did the transition glasses. So they transition into sunglasses so that when you're outside, like they are right now, they're starting the transition into sunglasses. But when I go inside, they just look like regular glasses. They have two cameras on each side. I can hear whether I get a text message in. It will play through the back here so I can hear it. I can respond to it. I can take phone calls through it. Sherri Johnson (14:55.421) my gosh. Nicholas Feagley (15:06.78) I can do all of that right through the glasses. What's really nice is when I'm walking through a listing, if I see something and I want to go back to it, I can literally just click right here and take a little picture so that then I can say to the seller later, like, okay, hey, I saw this when we were walking through. This is something that you may want to take an item and fix. This is an issue. This is something that needs to be done. And you don't have to interrupt them in the moment. You have that picture then that then you can refer back to. They take amazing photos. Really surprised with, you know, their glasses, but take amazing photos. Absolutely love them. Have had them for I'd say maybe three weeks now. They were an early birthday present. Absolutely love them. Would highly recommend anybody who is thinking about them and has been on the fence getting them. get them for 380 bucks. So worth it. Sherri Johnson (16:04.802) And my gosh. so how does it connect? There's obviously an app to your phone or something. So explain how that works. Is it just the pictures go straight to the app? Nicholas Feagley (16:14.238) So you just keep, yep, you just keep the Meta app open on your phone. It just runs in the background on your phone and it just links through to the Meta app as the day happens and then it saves them through. like I did, I went to a broker's open the other day and this is a picture from the broker's open. Like it was. Sherri Johnson (16:19.118) Okay. Sherri Johnson (16:33.838) That's amazing. Sherri Johnson (16:41.186) Okay. Nicholas Feagley (16:43.794) that it takes such great photos. Sherri Johnson (16:46.754) Yeah, it's, that's for your glasses. That's insane. So they're meta glasses. Ray Ban offers them for three 80. Nicholas Feagley (16:56.5) Yep. You can also do Oakley if you prefer Oakley. They are a little more expensive. I want to say they're like four, four 60 or four 70. Yeah. Sherri Johnson (17:04.086) Okay. And the app, there a cost to the app or a monthly fee for the app? No. And so it's a one-time purchase. And then I heard you say, you can just walk around and take a picture when you want. Can you hit a button and take notes and transcribe notes into something from, like it's got a microphone in it. So would that work? Nicholas Feagley (17:23.976) You can say, hey, Metta, can you remind me XYZ? And it will do that. You can do live translation. So I was having a seller ask me to be present for delivery of a stove and refrigerator for them while they were on vacation. And the delivery people were speaking Spanish. So I wanted to just know what was being said. So I had it translate. Sherri Johnson (17:27.918) Okay. Nicholas Feagley (17:51.228) Spanish to English while I was standing there so I could hear what they were saying. So the whole time I could understand what they were saying because I don't speak Spanish. Sherri Johnson (17:53.55) I love it. Sherri Johnson (18:00.462) That's really cool. Translation as well as, you know, taking the photos, taking notes, responding to texts, taking a phone call, everybody. So instead of wearing, you know, AirPods, yeah, you can just, and what is it going in? That's right here, the speaker? Nicholas Feagley (18:01.705) Mm-hmm. Nicholas Feagley (18:16.636) earbuds. Nicholas Feagley (18:22.322) Yeah, it's like, it's right at the back. It's right here. Sherri Johnson (18:29.142) Okay. Very cool. Very cool. Did you buy those at a store? you buy them online or Amazon? Of course, of course. That is so cool. So what a time saver. You know, we started out saying, you know, you were using chat GPT to like, and every agent out there is like, I just want to use chat GPT to write my broker remarks or make a brochure. Nicholas Feagley (18:36.476) I them from Amazon. We got everything. Sherri Johnson (18:58.03) AI is going like this is every week, something new. So if you're just using this for broker remarks, like you got to, you got to really open up and hit the gas and go full throttle with understanding. And one of the things you said that I think was really cool is you started asking AI, how can I use you better? Like, what do I need to do? I asked it one time. you know, specific personal things about something. I was trying to make a decision. It's a funny one about whether I should run on the west side of Cleveland or the east side. And the east side has more hills and it's, I wanted to know the weather difference because there's a big difference in Cleveland and the weather on the west side, it's usually warmer, sunnier, it's on the lake, it's flatter, but that means it's more windy. And it gave me everything, including the UV and it made recommendations, pros and cons. I just did it to be funny and it literally gave me the right advice. Like I was like, this is so cool. Now taking that into, you know, role playing how to respond to some text messages or emails that I've heard agents use it for, but you need to get into AI because here's what's happening. If you're not doing video, you're going to be replaced by agents who are doing video. If you're not using AI, you're going to be replaced. by agents who are using AI. You're not going to be replaced by a vending machine. I don't think we're going to be selling houses out of a vending machine ever. Or even a laptop out of a website. Most people don't know Expedio founded Zillow. And so the exact same method of saying, okay, let's, know, people will spend X thousand dollars to book a trip. They're not going to buy a house just off of. a website. Now that was 20 some years ago and we saw that we're still here. So when I got licensed, everyone said, oh, we're going to be replaced. We're not actually. And what I love is, you know, very, yes, very human. In fact, I remember, you know, I used to call her Anne Helen, but Helen Hannah said it best. said that the, only need us for what we say. Like we, we have to add value. And so they need the guidance, the expertise that we bring, that you bring. Nicholas Feagley (21:02.452) You'll need the human. Sherri Johnson (21:20.802) But if you're not using AI and you're scared of it, that's a mistake. Nick, what advice can you give to people that are just scared of it? They don't know what to do. Maybe they feel like they've missed the mark. I don't know. They're saying, I don't even know where to begin. What three things can you tell them to jump into and start doing that would help them? Nicholas Feagley (21:41.714) I think so it's not the pet rock. It's not going away. it's not going to be a fad. It's, it's not going to take over the universe. It's not I robot. it's so we don't have to worry about that and it's not going to take your job. So it's only as good as the information you give it though. So Sherri Johnson (21:51.81) Good. Nicholas Feagley (22:10.544) It's only as smart as you make it and you have to be very careful with what you feed it. So you have to dive in and you have to use it little by little. So even if it's just having it start with your property descriptions and having it fluff them up, and then you go into, okay, Now you want it to have it help you with your emails and then have it help you with your text messages and then have it help you with, you know, role playing and then just add a little bit of something every single week. Make a calendar. Add a little something every single week because if not, you are going to get left in the dust. you are going to find other people being more productive, having more done because, you know, I don't even take notes anymore. I take no notes. When I am sitting in a meeting, when I am sitting in a buyer intake, when I'm sitting at a listing appointment, I no longer take any notes. I take no notebook, no pencil, no, I used to take my iPad. That's how I used to be ahead of the curve and right with my Apple pencil, I don't even take that anymore. I take this or I take this. And that's what I take. So I can focus on my seller or buyer. That is what I take. Because now when I get back, I've got seamless notes that are going to be better than what you're ever going to take with paper and pencil. And now my seller is going to be or my buyer is going to be 10 times more impressed than they were ever with you. and both are AI. Sherri Johnson (24:10.222) So tell me about those devices. I know when I met you, I saw the one that was on the back of your phone. I don't think I know what the one on your, yeah, what is that? Nicholas Feagley (24:19.998) So this one's also Claudio. So this is the pin. You can wear this as a necklace. It has the little holes on the top where you can do the necklace. You can attach it to the little clip, which I put on my watch. Or you can, it comes on a bracelet, but I have fat wrists and it will never fit where you can put it on your, it would fit your wrist very nicely where it would actually fit just on the bracelet. Sherri Johnson (24:22.71) Okay. Okay. Sherri Johnson (24:35.671) Okay. Sherri Johnson (24:46.925) Okay. Nicholas Feagley (24:50.1) Um, but it's a pin and it's the exact same thing as this. It goes on the back of your phone. You tap it. It records your notes and boom, you've got seamless AI taken notes. They are flawless. I have never had an issue and they are better notes that I can copy paste into my CRM. And let me tell you, I have actually had buyers and sellers call me back and go, Hey, Can you send me a copy of those notes because I actually forgot what we talked about. Sherri Johnson (25:24.684) And it weeds out some of the... like just general chatting, which I love. It weeds out. It's not going to say, I went to Cedar Point this weekend. Cause it knows it's not relevant. You know what I mean? Like it'll say, it'll summarize action items. It summarizes the conversation. No better note taking device. I agree with you. And I use fixer AI for this. And when I bought the fixer AI, was because the notes that I received from a meeting that I had with someone who used it were so spot on that I looked at that and said, what is this product? you called it, is it Platy O? Nicholas Feagley (26:12.562) audio and I didn't even start with that. I actually started with this one. So I got this off Amazon. It's a little it's a little dictaphone, but it transcribes right on the screen into text. But what I hated was I had to take the little the little SD card out, then put it into the computer. Then I had to copy the notes over. What I loved about this was it blew too straight to my phone. then I could copy paste straight to the computer. It was more seamless. So this one's more expensive. This I think I paid. $158 for this $158 for this and then I pay two hundred and eighty some dollars a year for the app So there is a subscription fee for that this I paid $85 for on Amazon no subscription fee So there's there's an option for everybody so anybody can afford these options There's an option out there for everybody they're true Sherri Johnson (27:13.218) Yeah, and what, and you know, again, how many years ago I was, remember coaching agents to use an iPad for their presentation in 2005 and everyone thought I was nuts. And I'll tell you what, you just said it. I, know, you go in, you've got the iPad mini or the iPad pro, you're taking notes with the pencil. That's, that's a thing of the past. This is now the state of the art. But most importantly, time saving. You don't have paper notes. You're copying and pasting this right into your CRM that I know most of you can't stand using, but you need to use. And so I threw that in there. And the thing is, is that what a better conversation that record summary, you know, really like when you have a difficult conversation with the seller about their repairs or about their, and now you have it in writing. I mean, to protect yourself, protect, not just to protect and be like half the data, but like you have a really memorialized conversation that now you could, if you need to or want to copy and paste that into an email and say, look, this is what we discussed. I just want to make sure we're on the same page. Boom, send that. Done. I didn't have to sit there. so if I want to just dictate something into that, just like I would, I do now with like my phone and I dictate it then I copy and paste it, I could do that in there. I heard you said about 158 bucks per item. Okay. Nicholas Feagley (28:42.708) Yes, so I paid $158 for the note and I paid $158 for the pen. Sherri Johnson (28:49.262) And the note goes, it magnetic and attaches to your phone or? Yeah, so cool. Yeah, and I just, think, you know, we've learned so much in this like, God, not even, we're at 30 minutes. Geez. I, wow. I want the glasses. I want the note taker. Guys, if you're listening to this. Nicholas Feagley (28:52.574) Yep, just goes right on the back like your wallet does. Nicholas Feagley (29:12.626) Well, I have one more to throw at you that is really about to blow your mind. Sherri Johnson (29:14.754) All right. Go for it. Nicholas Feagley (29:19.486) So I have a new lovely treat that was dropped in my lap that will probably put people out of a job. This one probably will actually. And it is called Tracker RE. Sherri Johnson (29:37.664) Okay, tell us about it. Nicholas Feagley (29:39.62) It is a online transaction management site. that you upload your transaction into your agreement of sale, AI will read your contracts and put together the timeline of all of your contingencies. Your client gets their own login so that then they get to see this nice, beautiful login. You tell them what color you want it to look like. They brand it to you, $10 a month. Sherri Johnson (30:17.678) an AI transaction coordinator. Nicholas Feagley (30:20.392) Yes. Now it's not always perfect. I have to add a few things here and there sometimes because AI still has to learn your contract, but every time I upload it catches more and more and more because AI gets smarter and smarter and smarter. Sherri Johnson (30:34.862) 10 bucks a month and it's tracker RE is that an app. Nicholas Feagley (30:36.648) huh. Yup. It's, it's spelled tracker, but the R and E are reversed. So it's tracker, but it's R E not E R. Yep, tracker.com. Sherri Johnson (30:48.47) Wait, tracker, tracker ER. Nicholas Feagley (30:51.996) Yeah, no reverse the ER. So it's tracker re.com. Yep. Sherri Johnson (30:55.256) you Okay. And then... Nicholas Feagley (31:02.278) I love it. Sherri Johnson (31:02.766) And that is $10 a month. And wow, even if that helped your current team who's trying to put together, yeah. You know, people always write in, how do I systematize and a checklist and paper checklist, please, are a thing of the past. They should be. All of this can be done for you. What a way to leverage your time, create a better, more valuable experience for your clients. Nicholas Feagley (31:05.588) $10 a month. Nicholas Feagley (31:12.008) Transaction management. Sherri Johnson (31:32.27) Unbelievable. Everything we're talking about is adding more value, creating more leverage for you. Are all of your team members using this the way you are or are you kind of like the, okay, so share with me how you've got your team using this and how do they maximize it? Nicholas Feagley (31:42.494) Yes. Yes. Nicholas Feagley (31:49.31) So a lot of these have team functionality. So, Sintra has it, Tracker has it, Claudio has it. So I held the master account and then they all have their own logins. So everything that I put in the primary accounts, they all have access to. So when they go in and they're doing their stuff, it's pulling from my master brain, which is scary because you don't want to be in there. It's a little jumbled. Sherri Johnson (32:00.653) Okay. Nicholas Feagley (32:19.545) but it's a scary place. Sherri Johnson (32:19.854) Well, no, I agree my own, but so everybody gets to use Sintra and then do they each have their own account or how does that work? Do they have their own assistant, one assistant, or do they get access to all of them? Nicholas Feagley (32:37.588) They all get their 12th. They all get their 12th. Yep. And they all get your log in. Yep. Sherri Johnson (32:46.638) That's unbelievable. um, you know, the, love what you said about this isn't a fad. It's not the pet rock. It's not going away. This isn't a thing of 20, 25. And, know, the adoption rate, when you look at how long it took, which was not long for people to adopt to a cell phone, you know, an iPhone or an Android phone, um, the adoption of TV, the adoption of all the technology that's happened over the last 50 to a hundred years, the AI. Uh, every mastermind I go to monthly, every weekly, if I'm on hearing things and I've been to a few of this in the last, even six weeks, you know, the programs that are out there are just amazing. Do you have the, and how quickly it's, this is not, um, the adoption rate and it's, it's, it's like 10 to it's like a thousand times faster than what we're used to. So getting on the bus today, starting now, uh, do not be scared of it. Nicholas Feagley (33:41.715) Mm-hmm. Sherri Johnson (33:46.856) do not think this is some robot. like how you said that. I also realized that it's not taking your job. It's actually making your job easier and more productive. And I think that's the takeaway that these, any agent of today needs to realize, leverage this and use it. What, what else are they missing? Like there are products out there like typeset and gamma. I feel like typeset is, is Canva on steroids. Have you ever used typeset? Nicholas Feagley (34:16.884) I have not actually, no. I use AI Home Design. So it's kind of like Canva, but it's all around virtual staging, doing the AI data dusk, item removing, AI enhancing, AI interior designing. Sherri Johnson (34:18.286) Okay. Sherri Johnson (34:25.122) Okay. Nicholas Feagley (34:46.618) AI virtual furniture restyle all around the photos. And I think I pay, I don't even know. actually pulled it up because it's so minuscule. don't even think I pay $25 a month. It's that minuscule. don't even think about it. Yeah. Sherri Johnson (35:03.576) Yeah. Sherri Johnson (35:07.278) And it's AI home design. know it's so less. So when you go out and you do, because we talked about this when I met you, you do all your home staging with AI. Do people, everyone always says to me, how can I do that? Then they see the house and it doesn't look like that. How does that work when you stage it with AI and you change the paint or you change the colors, you change the furniture, and then they go see the real thing? Tell us how that Is that an effect? Does that have a negative effect at all? Obviously not. You're doing this. So Nicholas Feagley (35:40.222) So what I do is I always put the picture of what the room really looks like first, and then I put the picture of what it could look like after. And I put this as a AI rendering of what the room could look like so that people can get an idea of what it could look like because some people are, and this isn't an insult, it's just very true. Some people get very simple-minded and put the blinders on. Sherri Johnson (35:45.432) There you go. Sherri Johnson (35:56.558) Perfect. Nicholas Feagley (36:07.516) and just see that they can't get past it. So I like to open them up to new horizons. Sherri Johnson (36:13.39) think the stat I remember is only 10 % of people can actually envision a room looking different than what it actually looks like, which I learned that in a staging class years ago. I have to go check to see if that's still right, but 10 or 20 % of the buyers that can visually see something look different. I'm in that group. I'm not an art side-minded brain person. I would love to see that because You now can say, this can be done very easily. Buyers have this thing called the perceived cost of what things will cost them. And it's always about five times higher than it really is. And I think what you're able to do is remove objections by showing here's what it is today. Here's what it look like very easily. And I love that you say that in the marketing because everyone always jumps to the conclusion that, well, it's not going to look That way when they show up, you're doing both. And that's the absolute greatest answer I've heard. While we are wrapping up here, I would love to know your thoughts on the future of AI in real estate. Do you have any ideas you've read about things you already know are coming that will help our industry or that you foresee happening in the next 12 months or beyond? Nicholas Feagley (37:35.346) I definitely foresee that we're going to continue to go further with AI. One of the things that I think that we are going to see more push for is going to be the AI answering systems to where when a call comes in, instead of it being a live person answering, whether it's Zillow or a railtor.com or even our brokerage lines, it's going to be a AI answering system. And as that calls answered, sounds like a real person, like, you know, you or I talking right now. And as that is questions get answered, then it gets offloaded to that right person automatically, instead of somebody having to sit there, or, and during the weekend when nobody is sitting there, it can then get offloaded to the right individual. So I definitely foresee us heading that direction as some businesses already have. So I can definitely foresee us heading that direction. Sherri Johnson (38:36.204) Yeah, I was, I was at an AI with the Zillow killer guy, James. And, you know, his, by the way, AI assistant was speaking to us in a British accent and knew everything about him. And it was amazing to hear her talk. Like they were having a conversation. Nicholas Feagley (38:41.214) Mm-hmm. Sherri Johnson (38:58.858) I, we are going to see, I agree with you, the AI, can actually already now take my voice. You can take your voice and create content and have my picture with my voice or read it. And no one's going to know that it wasn't me, which is a little bit scary, but also you said, put the content on or feed it information and what you feed it is going to just make it that much better. Nicholas Feagley (39:10.151) huh. Sherri Johnson (39:29.23) I was teaching a class on this and I told these agents, said, look, put something in there personal about your personal interests and see what it gives you. in, like, feel like, should I give it? I said, it's Google, but not, it's beyond Google, okay? It's if Google turned into an artificial person, like Siri became a person or like we're used to talking to Siri. And I always said, like, even Siri was supposed to be sort of the first step into this. And you look at, you look at even Facebook and the, the emojis and the things that they have in Apple that are like, those avatars are the future. That's why they're in there right now. And people are just set up tuning into that and realizing what that is. What would you tell agents that have been licensed a long time? I know you said before, don't be afraid of it. Jump in, do it. But anyone can learn this at any age is what I'm trying to say. And I know we were just at that event. We had people on a panel. One of the top agents in your marketplace was on that panel and she was sharing ideas and she's been doing this 36 years and she's on the panel. So if you have somebody who's listening today, who's like, I'm never gonna catch up to this. That is not true. Actually, would you dispel that belief because I think it's actually quite the opposite. think it's like when, when the sort of the, like my parents generation figured out Facebook, right? And they were like, Oh my God, I love this. And then everybody, you know, it seemed like over 55 over 65 agent or population said, I'm getting on these platforms. So how can someone who's been licensed 30 plus years get into this? I don't have to be a millennial. I don't have to be 22. I don't have to be whatever. How, what advice do you give them? Nicholas Feagley (41:31.604) So my real estate mom, who will be 80 in the next couple of years, already uses AI to help write her property descriptions. So if she can do it, anybody can. And she's not computer-inepped at all. So anybody can do it. It's just, you've got to give it a shot. Sherri Johnson (41:46.093) Love it. Sherri Johnson (41:50.488) I love it. Sherri Johnson (41:54.574) That's awesome. Nicholas Feagley (42:01.172) Start at the basic. Use a copy paste. Write your description out. Then go into AI and go, hey, I would like you to do XYZ with this, paste it in and hit enter. And then it will populate out what you just asked it to do with what you wrote. Sherri Johnson (42:20.334) Yeah. And then that, I think that starts the, that starts the excitement because once you do it once you're so blown away that you're like, what else can I ask this? So what a great session. I absolutely loved having you on today. What does you are just like so much, first of all, energy positivity. I love, love, love having you here today. And the, information you just shared is literally gold. It's fire. It's unreal. This is like, Nicholas Feagley (42:36.308) Yeah. Sherri Johnson (42:51.404) You got to implement something here that Nick has shared with you. How can people get ahold of you? I know we're going to put that in the episode links below, but give us your Instagram and how they can get in touch with you directly. Nicholas Feagley (43:02.91) Yeah, so everything is the Nicholas Fegley team on Facebook, Instagram. You can find us on the website, thenicolasfegleyteam.com. So yeah, just look us up. Sherri Johnson (43:16.366) Awesome. And send all your referrals to Harrisburg, to the Nicholas Feigley team. And I'll tell you what, we are going to have you back on again, because I know this is only going to continue with your experience of what you're doing. And I just wish you the best. Congratulations on all of your success. And if you are tuning in right now, this is Sherri Johnson on the Sherri Johnson podcast show. I'm so glad you were here. Take a minute. Take your notes. Make notes off the notes. If you had aha moments, great. If you have action items, please put them into action. That's what this is all about. Take this stuff, go out, make it a great day. Get a new listing, get a new sale, increase your leverage of time by using AI and some of the tips and unbelievable strategies and products you just heard on today's show. Nick, thanks again for being here and everybody will see you next time on the Sherri Johnson show. I'm Sherri. I'll see you soon. Bye-bye.▶ Show transcript
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About the Episode:
What if you could save hours a day on email, client communication, and transaction management — all while adding more value for your clients? In this episode of The Sherri Johnson Show, Sherri sits down with Nicholas Feagley, team leader with Howard Hanna in Harrisburg, Pennsylvania, who has closed nearly 400 transactions in just six years. Nick shares how he’s harnessing AI assistants, wearable tech like Ray-Ban Meta glasses, and next-level note-taking devices to completely transform his workflow.
Topics:
- How Nick uses AI assistants (like Sintra) to manage emails, client replies, and even social media comments — saving him hours every day.
- Why tools like Ray-Ban Meta glasses and Claude note-taking devices give him a competitive edge with seamless photos, live translation, and flawless meeting notes.
- The game-changing $10/month app, Tracker RE, that acts as an AI transaction coordinator to simplify deadlines and client updates.
- Nick’s approach to AI-powered staging and design that helps buyers envision possibilities and removes objections.
- Why every agent — regardless of age or tech experience — should start experimenting with AI now to stay competitive.
Episode Resources:
About Nick:
Nicholas acquired a fervent passion for understanding the real estate market with particular attention to the financial aspect. Moreover, extensive knowledge of market dynamics has been instrumental for Nicholas’s understanding of global and local real estate. He perpetually offers solid advice, transparency, and above all, personalized service to his clients. Nicholas’s hard work and dedication to his career are solidly shown through results. Nicholas takes his role seriously and is extremely passionate about his work. He strives to ensure that nothing is lost in translation- always providing transparent and authentic information to his clients. Nicholas has spent eight years in the financial industry from private banking, branch management, and ended with leading the mortgage department of a credit union in PA. Nicholas has built a successful real estate business, Nicholas Feagley REALTOR LLC. Nicholas has also founded and built a successful Real Estate Marketing & Podcasting company Turning the Key to Real Estate. Nicholas continues to break real estate industry records in sales, innovation, technology, and client experience/satisfaction.
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